Sun Valley Honda

Not happy!!! brought my car in for an oil change. When I left there I felt my car was a write-off. Things wrong--oil pan gasket leaking,transmission pan leaking, steering rack leaking, front shock boots torn--total repairs needed--$2200. I took it to another garage next day and the owner and mechanic came to me in 10 minutes and said there was absolutely "nothing" wrong with my car !! How can you get away with this?? Thanks to the second garage for a second opinion.Now I can get some rest.

I went in for an oil change, and was told that I was due for a transmission fluid and brake fluid change too. I got those done and drove up to Edmonton only to find that I'd leaked brake fluid the entire way and couldn't stop properly. I got it fixed and asked Sun Valley Honda to reimburse me for all original services plus repairs. GM was very patronizing and only wanted to pay for the repair despite the major safety risk they put me in. I don't recommend anyone to go here.

Sun Valley has a ...

Sun Valley has a GREAT $25 promo on oil changes (if you ask for it, if not they charge you full price). Then when you take your vehicle in for a $25 oil change they give you $1800 in recommended maintenance. Knowing something wasn't with just 80,000kms, we immediately took car to widely respected local mechanic. 4/5 of the recommendations were completely unnecessary and simply a money grab! Sun Valley isn't doing $25 oil changes to be nice, they're looking to get more money from you!

A week ago we wal...

A week ago we walked into Sun Valley Honda, the motor in our Nissan had lost power and the Nissan dealership couldn't guarantee looking at it that day. We were driving across Canada for my daughter's graduation. We walked up to the service desk stating we needed exceptional service as the door promised. I can honestly say they delivered. They confirmed we needed a new motor and gave us a great deal to the work for us. They set up a great rate with Enterprise, offered us a courtesy car and gave us a ride to pick up the rental. Within a couple of hours we were back on the road heading to my daughter's grad. Yesterday we picked up our Nissan and we are back on the road heading home. Thank you Sun Valley for taking the stress out of what could have ruined our road trip. My daughter thanx you too.

Horrible Customer Service

I read the post above and it matches my recent experience almost exactly with the local Honda dealership. Went into this dealership to deal with a trade-in and in turn they wasted an hour of my time. Sales person must've made 5-6 trips to the sales manager's office and I never did get a final price to start dealing with. Went out of town for my vehicle needs and was very happy with the customer service I received elsewhere. Was told this dealership had changed their ways with the name change, I can confirm that is not the case. I've been to Honda dealers in Lethbridge and Calgary and they do not operate this way, period!