Dr Drone

I Dropped my drone off at the Dr in the beginning of August because I thought my drone had water damage, as it had trouble connecting and had an SD card error. 2-3 weeks later they called me back saying they’ve “fixed my right control arm” a problem I didn’t know it had?? MY FIRST FLIGHT with the drone back was the EXACT SAME EXPERIENCE AS THE LAST FLIGHT BEFORE I DROPPED MY DRONE OFF with them. Now it’s been 2 months, a bill and I don’t even have the drone in my hands??

I called Dr. Drone in Dartmouth with firmware issues on my DJI Phantom 3 Advanced. I spoke with Justin. He walked me through the process of getting it straightened out. Their service was out standing. Very friendly and said if I had any problems not to hesitate to call them back. I would recommend them any day.

Terrible customer experience. Does not answer messages on Facebook nor do they try to actually help a consumer. They do not care about your experience and and clearly think of themselves above all else.

Very friendly and knowledgeable staff. Very nice shop