Accountant Robert Therien, had to be continuously hounded for follow up, didn't complete the full mandate of settling an estate and when the Tax authorities requested additional documentation, he had the audacity to charge additional fees for a job he was supposed to have done the first time.
When voicing our displeasure we were met with a hostile reaction and a dismissive 'tear up my bill' email that was literally a backhanded slap to our dignity.
Plenty of other accountants out there.