I couldn’t be more happy with the customer service and the above and beyond commitment that cobra has for it customers. I bought a new Traeger Ironwood 650 and after the first use had the paint pealed. After telling the staff at cobra what had happened, they immediately followed up with Traeger, and called me back the same day to assure me that I could pick up a new grill without issue. Thank you again for the great service and prompt response to my issues. Highly recommend them!!!Lire plus
We have lived in Newmarket for over 25 years (in the same house as well) S R. Gillis has installed and serviced our air conditioning and furnace when we need anything to be done. Our furnace was over 30 years old and finally had to be replaced. Stan and his employees were so helpful during this time. The temperature was -17c and Stan was quick to drop off some extra heaters to help us through the cold couple of days while they were working to get everything up and running even with the limited working space in our 1886 cellar! I will definitely be spreading the word about how efficient this company is for any of there services!
Thank you Stan and your team!
Donna H.Lire plus
After searching for the perfect fireplace for our home for 8 years, we'd narrowed the choice to two manufacturers. Classic Fireplace was not only a dealer for both, but had both in stock. Their helpful staff made the final decision easy.
The work crew arrived when promised, and were courteous, clean, and professional the entire time. Working on our 140 year old house has always been a challenge, but the crew from Classic Fireplace handled every obstacle with knowledge and expertise, providing a finished product that has exceeded EVERY expectation we had, while keeping us informed of their progress and the steps that they were taking throughout the job.
I will not hesitate to recommend Classic Fireplace to anyone I know, not only for the first-rate selection that they offer, but more importantly for the professionalism of their staff, and the quality of their workmanship - it is so refreshing to hire people who take pride in their work, and the finished product is testament to this.Lire plus
A very professional job. We are satisfied with final product. Cleaned up after the job was done.
The salesman was great. He offered good suggestions that made the outcome that much better.Lire plus
We had a very good repair call from Phil. It was a difficult repair, but Phil was extremely patient working methodically to get to the blower. Once it was removed, not an easy process, he had a new replacement on hand and installed. No need for a second call. Phil added some new embers and our fireplace looks and is working better than ever! Highly recommend. Thank you again Phil. Lire plus
I just wanted to right a note to let you know that this company is very knowledgeable and they take price in what they sell and what they recommend. They have a huge show room and will help you out with your fireplace needs. I would give them a try you wont be disappointed.Lire plus
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