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Regarding the installation of my new Napoleon Knightsbridge stove January 25th 2019.Having been in the service industry for over 30 years I know how important customer service truely is.The installation team (Gary & John) certainly tick off all the boxes in the customer service area,timely,professional,proficient & cleanliness.It was a pleasure doing business with Fire or Ice Bobcaygeon. J.P. Crystal Lake Lire plus
We got an air-tight fireplace insert from Top Hat (Neo1.6). From sales to fireplace cleaning, to inspection, to installation, the process was so very well coordinated! We were very impressed with all services. The installers Justin E and Randall were very friendly, professional and covid-careful. It was a pleasure to deal with Top Hat! Highly recommend...Thank-you! Lire plus
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