I cannot speak for the sales team years ago, when my son and I wanted to buy a new 2018 Escape and was on the car lot and nobody paid us any attention for over 30 minutes. So we went to Key West Ford and bought a new Escape days later. However, the service department at Westcoast is unmatched with high quality reliable staff and we've gone there for years.
Kerwin Maude, b.a.Lire plus
I took my k5 blazer in for transmission problems and doug took great care of me. He explained the problems with what I wanted , then helped me decide the better action. Since then I've had the rearend beefed up and now a b&m shifter installed. These guys are great! They covered my repairs, no problem , and even checked out other problems not tranny, rearend, or shifter related. its hard to find good people these days, but I would recommend Maple Ridge Transmission to everyone! Good work Guys!Lire plus
By far the best body shop in town! Super friendly, quick and honest service! Would highly recommend to everyone and anyone!! Won’t go anywhere else.Lire plus
My son recommended Downes for my husbands truck, I took in my Grand Am GT and they gave me a very honest opinion. Now I am taking in my new to me 2006 Toyota Avalon for an opinion on the reliability of this new car. Our family all go to Downes so, we all would recommend them. Lire plus
After filling up with gas, my car would not start at the pumps at the Husky station adjacent to the Fort Horseless Carriage garage, around 6 in the evening. I was attempting to get on a ferry back to Victoria, but that plan had to be abandoned, along with my car at the garage. The attendant, David, allowed me to push the car in front of the bay doors for the night. I returned at 8 the next morning where I met Gavin, one of the mechanics at Fort Horseless Carriage. He asked me what the troubleLire plus
I thought I'd write a plug for these guys. I too am one of those picky retentive guys who loves my truck, has put thousands into it and trusts no one with it. These guys I will go to however.
Years ago I had a car I was taking to "something" Lube. I had a few bad experiences with them but overlooked them as it was the free oil change after the fifth one I wanted. Until they tried to sell me an oil plug for $20 that they had wrecked. I had gone to them every 5000K for approx 320,000kms. They had been using a pipe wrench on the nut instead of the proper socket wrench. I told the manager I had quite a long history with them and I wasnt paying for a part they stripped. He was content to tell me that it just happens. I said i'm not coming here anymore.
Thats when i went to Great Canadian by Walnut Grove. They actually told me the plug was in bad shape too and asked if I was wanting it replaced. I asked how much. The response was are you going to come back here? I said sure. They said ok, we will throw it in for free! Imagine that a first timer and giving me the plug. I have been loyal to them now for thousands of kms... all for a $20 plug. This location will not upsell you additives you do not need etc. The owner I have chatted with several times and commented on his staff professionalism and giving me what my car needs not selling me stuff I dont need. Thats what keeps me coming back.
I just bought a new 383 stroker for my lifted truck and run amsoil in it now. Who else am I going to trust with an engine I just paid $7000 for? These guys of course!Lire plus
Had a leaky tire this morning. My first call was to Kal Tire, and they told me to drop off the vehicle for the day and come back in the late afternoon. This wasnt an option for me.
Then called OK Tire and had a most pleasant fellow tell me to come on down and theyll get it fixed up right away. They sure did! 10 mins in and out and super friendly, helpful service. They saved the day!! Mostly the day before a long weekend. I would highly recommend them to anyone!Lire plus
No wonder this business keeps winning awards. They go above and beyond duty to assist. Very honest. Very reasonable. Great customer care. Highly recommended.Lire plus
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