Love this pet store..great customer service .
My pup is a very picky eater so Brad was very helpful with ordering in the food my pup enjoys..no extra charge.
They also have a very knowledgeable staff who are true animal lovers and listen and guide you thru the concerns you have with a new puppy.
The store is well stocked and if not in store Brad always opens the catolouge to get you exactly what your looking for..Lire plus
Consistently excellent customer service and good quality products. One employee carried my three bags of kitty litter to my car for me even though his shift had already ended. Very good COVID protocol. Lire plus
Everyone is knowledgeable about the products and always willing to help. I love seeing the pets in there too. Even when I phone in with a question I get the same great service as if I were in the store. Thank you to Global Pet Foods at Bridgeport and University in WaterlooLire plus
This store is amazing, the staff are all so knowledgeable and helpful. Cheryl the groomer is also wonderful, your dog's health and safety is her number one priority as well as them being comfortable and I appreciate how much she cares for my dogs comfort and happiness. She also does a wonderful job at grooming and we love her!Lire plus
Thank you Ed you are very informative I like the science.The sample of food you gave me I hardly had it opened and he was paying the big. Thank you to the into to Onyx's new food. Thank you and thank you again. I hope they pay you we'll.
Excellent customer service.
CarrieLire plus
I love this place. Staff is very knowledgeable and helpful. They have a great selection of snakes, lizards, amphibians and spiders. They always have the feeders I need....I have snakes, lizards, tarantulas and scorpions. I won't go anywhere else. Lire plus
Best pet foods store in Mississauga.
Talked to Jeff, really nice guy with my dog's issues, he really took the time with me and helped withe the problem with my pup.Lire plus
I've been a customer at the Ruffins location for 25 years.Alot of change over
In staff.Currently the employee's are the best the store has ever had.Your always welcomed and greeted with a curteous smile, your asked how they can help you today, exemplorary service..all staff are knowledgeable, polite, treat you like a human being. Great staff, they should all be given a raise. The store itself has some overpriced items. The Dog grooming department is wonderful, excellent work,!Lire plus
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