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WE HAVE BEEN TAKING OUR WELSH TERRIER AND OTHER CHIHUAHUA MIX PUPS FOR YEARS AND HAVE GREAT CUTS AND HAPPY DOGS, PRICING IS GREAT! Sandra and Michelle :)
Stay away! First time they took good care of my Cairn Terrier, second time was terrible. Not only did they Not strip her, the girl at the counter tried to tell me that they had. I know what my dog looks like stripped, she was clearly shaved. And not even well, they rushed through it since the shaving was all uneven, left long in some parts. They didn't even trim her under-belly, or clean her ears. They do not care about the dogs and don't take care of them. Go Someplace Else!
I have been going to Dirty Dog Spa with my two small dogs (Lhasa-Shitzu & Bichon-Jack Russell) for several years and have been consistently happy with their services. Unlike with previous groomers, the dogs are both happy to attend and have had no issues with becoming defensive or biting staff. I would and have readily recommended Dirty Dog Spa to others.
Think twice before you take your animal here. I was in the neighborhood early in the morning dropping my car off for a repair and I seen this place. I have an 8 month old dog (Pom) and wanted to inquire about getting her groomed and how much they charge. The door to the establishment was opened so I walk on in. Once I got in, there was a man at the desk and he had his back against me so he was unaware I was there. I over heard the staff in the back say “I don’t care if you have to pull her hair right out” I could not believe what I was hearing. The man turned around and ask me if he could help me. I then said to him that I heard what the staff just said. He then said that they were talking about his dog. I did not believe that for one minute. I then told him that I came in to find out about the pricing of grooming. He started out by saying to me that they are not even opened yet and then he was very rude when answering my question. He said I can’t give you a price as I have no idea how much hair your dog has and how big it is etc. I told him just forget it because after what I have heard the staff say and how rude he was to me that I would never bring my dog here.
Réponse d'entreprise 13 juillet 2012
This person came in ( over a 1/2 before opening ),when there was 1 person in the back setting up for the day so no one to be talking to. Asked about a breed that the prices does vary based on size and how much work is involved. Didn't like that we asked to see the dog before quoting a firm price so we could quote correctly. We have been stuck on a wrong price when what an owner says they have and what it is are 2 different things. Usually when someones has an oversize or extremely matted animal they refuse to let the groomer see it first to try and get a cheaper price. They then put a review that is false on line. As a dog owner would you stay and ask how much? if you through something was off? And when a poodle jumped up to look out the window into the front that was when the reception said that's my dog.
Oct 2011 First, the guy who works the front counter is so rude and condescending - right to your face. A total goof. We have been there 3 times and we were told "bring in pics of what you would like your dog to look like" so we did, AND explained step by step, dog part by dog part, how we would like his haircut. Come to pick him up 3 hours later and front counter guy did not pass along our wishes for our dogs haircut to the person who actually does the cutting, so he did not look anything like what we had asked. A total waste of time and money to go here, I will not recommend this shop to anyone!!!
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