poor customer sevice
nobody helps you if your not white, spoke to a lot of people in my community, told me the same thing. not white = no help.. and their prices are not reasonable. Avoid !!!
Réponse d'entreprise 30 août 2012
First, thank you for taking the time to give us your valuable feedback. We are always looking for ways to improve our service! Our bikes are priced slightly higher than what you might find at a big box store because we carry higher quality bikes that will last long enough to be passed from child to child or be used for many years (with proper upkeep and maintenance). Our service rates are lower than most qualified bike shops and we do our best to carry competitively priced parts. On service, we admit we are not perfect, especially during our two busiest times: first thing in the morning when customers are dropping off their bikes on their way to work and in the late afternoon near the end of the day. We would ask you to drop by any time so that we can show you that we care about everyone in our community and that we try our very best to treat every customer with respect and help them with their cycling needs.