They over charged for a fill. Price list says $35 and they charged $45. Nails started breaking within 12 hours of having them done, when I went to get them fixed to be able to finish my work day not in pain I was sent away and told to come back much later. When I got a sitter to come back later I asked for a refund and was refused because I didn't ask for one when I originally left. I will point out I had gone here for years and this has been 3 months of consistent issues. Never again!
Understaffed. The guy had to constantly stop doing my nails to assists incomning customers and phone calls. They were nice people but they really need to hire more staff. I feel like he could have done better if his only focus was on my nails.
Lived here for 4 years now and tried a few different salons. Nancy's is the best so I always keep going back, my nails last forever with no chipping or cracking and they always give me the nice rounded short nails I ask for. The best nail techs in Chilliwack!