Birchwood Automotive Group Ltd Retail Facilities - Birchwood Credit Solutions - Pointe West Collision Centre

Would strongly suggest seeking an alternate collision repair option as the Birchwood experience was a waste of time due to their lack of follow-up, unresponsiveness, and overall disregard for the client experience.

The paint does not match. They will not return phone calls to make arrangements to correct this. It has been a month. Original repairs took five weeks. They do not offer courtesy cars.

Great customer service and management. Extra bonus to have the cost of your rental car covered while your vehicle is in for repairs.

Brought my Lexus Nx here don’t do it ! Worst job ever, orange peel paint, fasteners missing, poor gap between panels and when called to complain female manager never returned my call!

The repair of my vehicle was done sooner as expected