Rickshaw est un restaurant accueillant. Venez profiter d'une atmosphère décontractée et familiale et pouvez vous y rendre facilement par voiture. Les moyens de paiement admis sont Interac, Visa et MasterCard. Rickshaw Restaurant livre à domicile.
Make the Rickshaw come to you! PLEASE READ BEFORE EATING HERE.
Here's my report, straight up.
I did not write this out of haste. If your livelihood is based on taking my money, serving me below average food, in a below average atmosphere and treating me with zero respect, this is the sort of review you will receive.
I have read the reviews on this site that swear by this place as the best Chinese eatery in the North.
Unfortunately I'm not convinced; I suppose I tend to hold the bar a little higher than others. But given what I pay for and that I'm putting their product into my body, meeting the bar is the least I expect.
INTERIOR:
-The place is cramped, furniture is old and my table was wobblier than a dreidel on a tight rope.
-The bathroom was very dirty; I used a napkin to open the door.
-The overall interior of the restaurant needs to be renovated; cobwebs and dust were stuck to the mobiles and lanterns that hang from the ceiling.
SERVICE:
-Wait time was over 45 minutes from the time we arrived to the time we were served - this is absolutely unacceptable.
-It seemed like there was an endless flow of takeaway orders that left the kitchen before our order was even taken. Make the Rickshaw come to you!
-It was 30 minutes before our order was taken by the server. There is no excuse for this, there were only two other tables that had patrons.
-Our server could barely speak English and had a hard time understanding what we were trying to order. One of the patrons requested chocolate milk, this required great effort on our part to request, and in the end we settled for a soft drink.
-If you are a 'SERVER' in Canada, you should be able to speak at least one of the official languages. It's the least one could ask for. Otherwise, don't be working customer service.
FOOD:
-I ordered the SHRIMP COMBO.
-First item was the deep fried shrimp roll, I only got two of them, and they were smaller than my thumb.
-The main entre - Shrimp fried rice - the rice was typical brown fried rice, but lacked in shrimp and any decent flavour.
-The deep fried battered shrimp were good, but not enough of them.
-Fried shrimp with veggies - Something was off with the shrimp, they had a slight essence of sewage. Way too many vegetables with the entre, I was not impressed and overall I was very disappointed.
BILLING:
-Our bill was not itemized - some of us like to know what we are being charged without having to do the guess work. It was mostly chicken scratch with a total at the bottom.
Rickshaw has absolutely the best Chinese food north of Toronto city limits. The food is delicious, perfectly spiced, fresh and hot. The portions are huge. The service is always friendly and attentive. The place is clean. The decor is authentic small-town - lots of fun.
For a small restaurant on the main strip my visits have been pleasureable. I have ordered food on several occaisions (all eat-in) and have not had any complaints. The food has been flavourful and the staff friendly. They don't hang over your table but they are there when needed. The atmosphere is dated but well worth the money spent.
I have eaten here many times and have yet to have the smallest complaint. The food, regardless of which item is ordered , is always hot, fresh and served in a timely manner. I find they go out of their way to please their customers. The restaurant is always spotless and if you enjoy Chinese food, I highly recommend The Rickshaw
Have visited Rickshaws quite a few times and found the Chinese food to be pretty, pretty, pretty, pretty good! Prices are reasonable. But would it kill them to occasionally clean their washrooms, or run a squeegee over both sides of their front windows?
