John Bear Chevrolet GMC Cadillac Ltd Service Local

Terrible experience with my husbands 2017 Malibu. Nothing but problems since we have had this car. We purchased it brand new and the check engine light has come on about 9 times. We always get the run around when bringing it in for repairs. The staff is very rude over the phone and not much better in person. We wish we would have never stepped foot in this place and could return this car and go somewhere else. Do yourself a favour and DO NOT purchase a car from this place.

Thank you to the woman with the beautiful smile.

My husband and I are from Georgia , our 2015 Impala engine light came on and of course we panicked being here in Canada. We went to the dealer on Upper James and was truly impressed at the fast service and the incredibly knowledgeable wonderful woman at the desk. She gave us directions to places to eat nearby while the car was being serviced asking if we needed a shuttle, also offered us coffee or tea . My husband asked questions which she quickly responded with kindness and actual concern. ty

staff was wonderful,friendly

Catherine at serv...

Catherine at service is awesome - she's always very helpful, keeps me updated regarding my vehicle in service and looks to see if anything requiring repairs is covered in any way. She recommended James when I was considering buying another vehicle. James Bosher was very nice and helpful. He even called the day after I picked up my new vehicle to check to see if everything was ok.

Pleasant and info...

Pleasant and informative staff . Made me feel like I was someone of importance. Kept me posted on how my vehicle was coming along.