Leon's Furniture

Too bad I can't give 0 stars. Hands down, ABSOLUTELY the WORST customer service I've ever encountered. Ordered a mattress, box spring and frame/headboard. Only the mattress and box spring were delivered. After numerous calls to find out why, they tell me it was a separate order, and the frame was on back order. After a week of nonsense working with a rude woman named Carolina and still no frame, I called to tell them I wanted to return the mattress, as it is still in its packaging, along with my

I have been shopping at Leons for years. Recently had the worst experience at the Hamilton location. The salesperson Cindy misinformed us every step of the way and charged us processing fees twice when she shouldnt have. I financed $5000 and was led to believe I can make changes to my order in a certain time period and the overall outstanding amount will be reduced leading to lower monthly payments. Their finance people backed this up but later said it was not the case. SHAME ON YOU

Terrible experience! Sales tells me I only have to attach the front legs at the front of the chairs. THE WHOLE THING NEEDED TO BE ASSEMBLED.Sure Leons offers assembly package...but this was not offered to me. Tools provided didn’t last to complete the assembly-not even close. Issue with chair pad-customer service basically stated I am on the back burner because they are too busy with new customers. Note: you are stuck with all garbage too

We bought a coffee table and two end tables, it wasn't a cheap set, when it was delivered ALL of the furniture was scratched, gouged etc. They replaced one end table with a scratched/marked up one, gave us a 100.00 credit on the other coffee/end table! We've had NOTHING but problems with their products, will not buy from them again!

I ordered a sofa ...

I ordered a sofa set from them on Dec. 21 2015. They charged my card right away. 10 minutes later I received an email saying the delivery would be on Jan. 21 2016. Jan. 21st came and went and no delivery nor an email saying why it wasn't. I then called and cancelled it. At least they never gave me a hard time with cancelling the order. I would not shop with them again.