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Whether it's your first bike, a road bike, comfort, hybri, mountain or freeride/DH we'lldo our best to satisfy your needs. Call Us Today.
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I brought in my older downhill mountain bike and Leon was very efficient, knowledgeable, helpful, honest, and straight to the point. That's what I call service. Now I'm ready for another season of fun. Thank you
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I am always recommending Simons bike shop to people from Vancouver, because they give you free tune-ups for life when you buy a bike there. But in addition, Simon has fought for me when I had warranty problems with my bikes manufacturer, and he got them to give me a whole new bike - on two separate occasions. Amazing.
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I just picked up my first ever carbon frame road bike from BSP in North Vancouver. Not only am I wonderfully impressed with the bike (a Trek Domane) but I am ridiculously impressed by the quality of the customer care I received from the moment I walked in the door.
The techie that took care of me the most (Simon) was warm, encouraging, supportive, very knowledgable - and relentlessly asked questions to make sure we found the right bike for me. From the earliest visits - right through to test riding the shortlisted models, I could not have asked for better client care.
On buying a computer and some other bits and bobs, James (store manager) was again, utterly obsessive about making sure I got the kit that was best suited for the type of riding I was planning to do. With the help I received from the other fellows in the store, I can give five big, yellow, shiny stars to BSP in North Van. If I could, I'd give them six - and I would say I am typically a very fussy customer.
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8460 Alexandra Road, Richmond BC V6X 3L4
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