Although they had my car for a week to fix my car they kept me up to date daily and did offer me a vehicle to use
I will be continuing to take my car here
I am currently driving my second vehicle purchased through Glenoak though they also serviced my first car which I purchased while working in the USA. They also sold & serviced all of the vehicles my parents bought here in town over the years. They have gotten to know me, know my wishes and concerns, and they treat me like a valued friend. Taking my car in to the Service Department is always a pleasure. I am in good hands when I am there for any reason.
Excellent service! Never felt pressured to buy - they were very patient as it took me forever to make a decision. They have been very helpful and available to answer any questions that have come up. Highly recommend this dealership!
I brought my 2011 Ford Ranger to dealership the afternoon before next morning service as I had a ride there, then home, then back the next day. I was told at service that I could not do this as there was no available space for the car. I had to return at 8:00 am the next morning and wait in reception for job to finish, about 2.5 hours.
Found people friendly and knowledgeable, but did have to search for my car in far section of lot rather than bringing it to reception area. People are nice.